Hire Agreement | Terms of Service

By using the Niche Designer Hire website at www.nichedesignerhire.com.au, you are accepting and consenting to the following terms of use. Niche reserves the right to change these terms and conditions at any time at its sole discretion.

 

Payment/Collection

The ‘hire fee’ for the products will include the garment hire fee and any additional charges listed on the website in relation to your product hire. Any failure to fulfil the full rental value of the garment will result in cancellation. Niche Designer Hires reserves the right to prohibit future service should payment not be made. 

By entering this agreement, you authorise Niche Designer Hire to charge the selected payment method according to the terms outlined in this agreement. You certify that you are authorised to use this credit card/account and you agree not to dispute the payment with your provider if Niche Designer Hire fulfils its responsibilities in providing the rental item(s).

You also authorise Niche Designer Hire to charge the supplied payment method for any additional fees as outlined in this agreement (such as damages or late return fees). If a charge against the supplied payment method cannot be made, we will provide you with an invoice for the fees which you agree to pay within 1 working day.

Clothing Ownership

All clothing items provided by Niche Designer Hire for hire remain the sole property of Niche Designer Hire at all times. As a User, you acknowledge that you are only renting or hiring the clothing items and that no transfer of ownership occurs during the rental period.

Cancellation/ Late Policies

Hire fees post pick up are strictly non-refundable. In the event of a cancellation one week or more prior to your hiring date, a store credit will be issued to be used within the following 12 months. If a cancellation is made less than 3 days prior to your agreed rental period, Niche Designer Hires is not obligated to provide store credit in place of your payment. No shows on any pick up appointments will be treated as a cancellation and will not be eligible for a refund. 

The garment/s must be returned at the end of your rental period as per agreement with the lender. If the garment/s is not returned you will incur a late fee of $20 for every day you are late. If a following hire needs to be cancelled due to the garment being returned late, you are liable to reimburse the company for their losses.  Payment refusal is a direct violation of Niche Designer Hires Terms of Use and fees will be processed to debt collection. Consumers are liable for recovery, and any additional fees that may apply. 

If the garment does not fit once arrived, you have 24 hours to notify us and return the item in place for store credit. Store credit hires are not eligible for full store credit should this occur. A 20% discount code will be provided in its place. 

Cleaning

Professional cleaning fees are included within hire price and will be done prior to hire with the agreement that no attempts will be made to clean, alter, iron/press garment/s. All garments will be steamed before use however in the event of slight creasing, you may steam the garment on a low heat. Should further assistance be needed, please email nichedesignerhires@gmail.com

Niche Designer Hire shall not be held liable for any health-related complaints associated with a product rented from our site. Our products have been worn by other consumers prior to your rental. 

Garment Care/Returns Condition

By using Niche Designer hire you agree that garments will be treated with care, and extra caution will be made regarding fake tan, perfume, makeup, drinks, stamps etc. No removal will be made of tags/branding of the garments, and should this occur, the consumer will be charged the RRP of the garment. It is an expectation of Niche Designer Hires that all garments be returned in the condition that they were received.

If the garment is returned with minor damages or staining as per consultation with the cleaning provider, additional repair fees will apply. If following hires cannot be completed due to a delay in repairs of the garment, you are liable to paying an additional hire fee.

If the garment is returned with major damages determined by the discretion of Niche Designer hires and the cleaning provider, the consumer agrees to pay 100% of the RRP of the garment within 5 days of the return date. If there can be no proof of return provided, and the garment is not returned within 7 days of the return date, it is considered stolen, and you are liable for 200% RRP *Including international shipping fees if applicable* of the garment. This is to be paid within 5 days of the return date. Other dress hire companies may also be notified of this outcome. 

Niche Designer Hire’s products are rented in the best possible condition however minor wear and tear can occur. The condition of the garments will be recorded prior to rental, and if any garments are not up to the standard to which we believe should be rented, it will be removed. If you have any queries about the condition of a garment which was rented to you, please contact us immediately with a photo and timestamp of the damage as soon as the item is received. The customer loses any right to dispute the quality of the product or service after this time period or wear. 

Express Shipping

We recommend allowing 2-3 business days notice (in addition to the 1-3 day postage time) for all express shipping items to ensure they can be posted on time to arrive for your hire date. If ordered later than this time frame, & posted by Niche within 24hours of your booking & it does not arrive, Niche is not liable for the delay. Hire fees are non refundable unless posted over 24 hours after the late booking. 

Once package is deemed delivered via the Aus Post Tracking Portal, the customer is liable for the package/hire and is responsible for the return at the end of the hire period. Should the parcel not be able to be returned at the end of the hire period, the customer is liable for 120% RRP of the garment. This is to be paid within 5 days of the return date.

Termination

The Company reserves the right to terminate a User's access to Niche Designer Hire services at any time for any reason. Upon termination, the User must return any outstanding clothing items immediately and comply with all applicable return procedures.

Limitation of Liability

Niche Designer Hire shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the clothing hire services. The User assumes full responsibility for any risks associated with the use of the clothing items and agrees to hold the Company harmless from any liability.

Buy Now Garments

All sales made from the buy now tab are final and strictly non-refundable. An accurate description on the condition of the garment will be provided. Should further information be desired, we are more than happy to provide footage/images with timestamps of the garments current condition. Please contact us via email or instagram DM to arrange this. 

Express Shipping ($15) & Pick Up is available for Buy Now items. Shipping fees are only refundable should the consumer decide to opt for pick up. 

Terms of Service

Definitions

In these Terms of Use “you” and “your” refer to all users of this Website and “we’, “us” and “our” refer to Niche Designer Hires. References to users must be read as being also a reference to customers of Niche Designer Hires.

LEGALLY BINDING Contract.  

These Terms of Use constitute a binding legal contract between you and Niche Designer Hires. These Terms of Use apply to you whether you are browsing or are a customer of Niche Designer Hires. The Terms of Use in force at any time are published on the Website and you will be taken to have accepted them by accessing or using the Website.  If Niche develops revised terms of use then on their publication on the Website they will supersede those they replace. If you subsequently access or use the Website you will be taken to have accepted the revised terms of use. If you do not agree with the terms of use application from time to time, do not access, use, submit information to or download from this Website.  These Terms of Use may change without notice, so do check from time to time. If you do not agree to any change, you should terminate the use of the Website.  Specific Website offerings, incentives, areas, or section may also have additional guidelines which govern your use of this Website. You must comply with them in addition to these Terms of Use.

This agreement contains all of the terms and conditions regarding your rental of products from Niche via the website www.Nichedesignerhires.com. You agree that rental from our business is subject to all our website terms and conditions of use and privacy policy. These are available on our website and are subject to change from time to time. You agree that you are renting products and ownership of the product remains with Niche at all times. Our products may be rented for customers who are under the age of 18 however we only rent directly to adults who may rent the products on behalf of a minor. By clicking “I accept” rental agreement button you represent that you are over 18 years and are authorized to use the chosen method of payment with the purpose of renting the products on the order.